Contact Information & Support Policy
This Contact Policy outlines the designated means of communication, response expectations, and terms of support for users engaging with LikeFollowPro (“we”, “our”, or “the Company”). By interacting with our platform, you acknowledge and accept the terms stated herein.
For all general inquiries, technical issues, billing questions, order-related clarifications, or privacy concerns, users may contact us directly via our official support email address: likefollowpro7@gmail.com. This email address serves as the primary and legally recognized channel of correspondence between the user and the Company.
We endeavor to respond to all valid communications in a timely manner, typically within 24 to 48 business hours. However, response times may vary depending on the complexity of the request, volume of inquiries, and availability of support personnel. Urgent matters related to service interruption or payment processing may be prioritized at our discretion.
Users are advised to include all relevant details in their initial communication, including but not limited to: full name, username (if applicable), transaction ID, order reference number, screenshots (if necessary), and a brief description of the issue or question. Incomplete or vague inquiries may be delayed or disregarded.
Please note that we do not currently provide telephonic support, in-person assistance, or third-party customer service representation. Any claims of support from unofficial channels or individuals outside the above-mentioned email address are considered invalid and may be reported for impersonation.
In addition to the official email channel, users may interact with our verified representatives via messaging applications such as WhatsApp or Telegram for basic order assistance or general queries. However, formal communication, documentation, refund or dispute resolutions must be submitted exclusively through our official email for audit and verification purposes.
We maintain the right to record, archive, or document user interactions conducted through email or internal messaging platforms for quality assurance, legal compliance, and support analysis. Your communication with our team constitutes implied consent to such records, subject to our privacy policy.
Any abuse, threats, spamming, or misuse of the support system may result in communication restrictions, suspension of account privileges, or legal action depending on the severity of the conduct.
For inquiries outside the scope of support — such as partnerships, promotions, or legal notices — users are requested to clearly indicate the subject line to ensure proper routing and review by the concerned team.
This policy is governed by and interpreted in accordance with the laws of India. Any disputes arising out of communication or support issues shall be subject to the exclusive jurisdiction of the competent courts within India.
For any unresolved concerns or escalation requests, please contact our grievance team directly at likefollowpro7@gmail.com with the subject line: "Attention: Support Escalation".